Who we are:
Founded in 2013, Fieldin is a global brand backed by top tier investors. Serving growers in three continents across hundreds of thousands of acres. As a market leader in its segment, FieldIn is growing 3X year over year.
Fieldin provides a groundbreaking IOT platform and service for the commercial agriculture industry. Fieldin has created a unique data driven product that impacts the operational performance of its partners. With smart sensors we help farmers/growers manage their entire operation remotely and gain actionable insights on how to improve operational efficiency and decrease loss of yield.
What you will be doing:
● Provide the IT needs for IL employees and setup and liaison an IT contractor for international employees
● Provide high-level customer service being the face of IT for Fieldin users
● Software Management - Install, track, renew and manage all subscriptions and permission
● Order, allocate and maintain an accurate inventory of all hardware assets. Purchase IT equipment in Israel and internationally
● Provide the set-up and removal of technical equipment
● Ensure that our workplace tech is constantly working— Network, Wi-Fi, Internet Access, Zoom, presentation equipment, etc.
● Monitoring hardware, software, and system performance metrics.
● Updating computer software. as well as upgrading hardware and systems.
● Maintaining databases and ensuring system security and recoverability. This aspect of the job includes maintaining, backing up and securing databases, as well as restoring files as needed.
● Documenting processes and performing diagnostic tests.
● Setup, administer and respond to a help desk ticket system, ensure a timely response for IL and International employees.
● Training end-users on hardware functionality and software programs
● Identify and implement SW solutions for different functions across the company (marketing, support, finance, HR, etc.).
